At NShine Technologies, we believe in listening to our customers and building solutions that make a real difference in their daily operations. Recently, we had the privilege of working with a customer who runs a lorry transport business. He had a unique set of challenges, and by understanding his problems, we built a custom-made ERP software that made managing his business much easier.
The Challenge: Managing Bookings, Vehicles, and Payments
Our customer, A 55-year-old transport business owner with years of experience, reached out to us with a problem that many small and medium-sized transport businesses face. He had 15 lorries and 20 drivers, but he was struggling to keep track of all the bookings, payments, and other important details. Everything was manually recorded on Excel sheets, but that wasn’t giving him the control or insights he needed. On top of that, he had a hard time ensuring the accuracy of the data, especially when employees were handling the records.
He needed a simple, reliable system to manage:
- Bookings: Whether future or completed, with all the details such as consignee, consignor, pickup and drop-off dates, and the amount for the invoice.
- Payments: Tracking who paid for each booking and managing outstanding payments.
- Reports: Generating clear and detailed reports to help make business decisions.
Our customer also had the challenge of not being able to leave his business in someone else’s hands because of the lack of a proper system. He wanted a solution that he could manage himself without relying on manual records that were prone to errors.
Our Solution: A Tailored ERP for Transport Businesses
Despite the budget constraints and the customer’s initial offer being on the lower side, we saw this as an opportunity to help a small business owner streamline his operations. We truly appreciated his initiative to try something new at the age of 55 and take control of his business using technology. So, we agreed to work on this project, understanding that it was not just about building software—it was about helping him improve his business.
We built a custom ERP system specifically designed for his transport business, NShine ERP, that handled his challenges:
- Booking Management: We created an easy system for managing both future and completed bookings. The system allowed him to track important details like consignee, consignor, goods transported, and invoice amounts for each booking.
- Payment Tracking: The ERP included a feature to easily track who made payments and what amount was settled for each booking. This got rid of the need for manual payment tracking and made sure the data was accurate.
- Vehicle and Driver Management: In addition to booking and payments, we added a vehicle and driver management feature, so he could easily track the details of each vehicle and driver, including their availability and status.
- Bank and Expense Management: We included a way to track bank transactions and expenses for running the transport business. This feature helped him keep an eye on his cash flow and make better financial decisions.
- Authorization Management : We built an authorization management feature into the NShine ERP system. This allowed him to give specific access to his employees for each operation. This way, only the right people could handle important tasks, making sure that sensitive data and operations stayed secure.
This feature gave him the confidence to delegate work while still being able to keep control and reduce mistakes. It also made work more efficient by ensuring that employees only had access to the parts of the system they needed.
- Detailed Reports : Access comprehensive reports like customer balances, vehicle and driver summaries. Filter data by date range and print reports for analysis or record-keeping, ensuring better business management and decision-making.
The Results: A Simpler and More Efficient Business
After a couple of months of working together, we delivered the final product. Our customer was excited about how the NShine ERP changed the way he ran his business. Tasks that once took hours to manage—like tracking payments, managing bookings, and overseeing expenses—were now done quickly with just a few clicks.
By using NShine ERP, he no longer had to rely on Excel sheets and manual entries. The system helped him:
- Get a real-time view of his bookings and payments.
- Generate complete financial reports to help make better decisions.
- Management of vehicles and drivers made easier.
A Solution Built from Understanding
At NShine Technologies, we take pride in building solutions that are not only effective but also tailored to the specific needs of the business. This project wasn’t just about creating software—it was about understanding the problems of a transport business owner and finding a way to solve them.
We hope that the success of NShine ERP in this lorry transport business will inspire other transport business owners to use technology to improve their operations. Just like this customer, you too can simplify your business processes and gain better control over your daily operations.
Conclusion
Building software that solves real-world problems is what drives us. This success story is just one of the many examples of how we help businesses, big or small, move to a more efficient and organized future with NShine ERP.
If you’re running a transport business and facing similar challenges, we’d love to help you too. Reach out to us today and see how Nshine ERP can make your operations simpler and boost your efficiency!
