NShine ERP

Terms & Conditions

Company NameNShine Technologies Pvt. Ltd.
ProductNShine ERP (Transport Management Software)
Websitehttps://nshineerp.com
Applicationhttps://app.nshineerp.com
Registered OfficeHyderabad, Telangana, India
Governing LawLaws of India – Telangana Jurisdiction
Contact Email[email protected]
Helpline+91 800-891-4488

1. Introduction and Acceptance of Terms

These Terms and Conditions (“Terms”, “Agreement”) constitute a legally binding contract between NShine Technologies Pvt Ltd (“Company”, “NShine”, “we”, “us”, or “our”) and you (“User”, “Subscriber”, “Customer”, or “you”), governing your access to and use of the NShine ERP platform, including the website https://nshineerp.com, the web application accessible at https://app.nshineerp.com, all associated software, features, modules, dashboards, APIs, and related services (collectively, the “Platform” or “Services”).

By accessing the Platform, registering for a free trial, subscribing to any paid plan, clicking ‘I Agree’, or otherwise using the Services in any manner, you unconditionally accept and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MUST IMMEDIATELY CEASE ALL ACCESS TO AND USE OF THE PLATFORM. CONTINUED USE OF THE PLATFORM CONSTITUTES ONGOING ACCEPTANCE OF THESE TERMS AND ANY SUBSEQUENT AMENDMENTS.

These Terms apply to all categories of users, including truck owners, fleet operators, transporters, commission agents, logistics managers, dispatchers, and any authorized personnel given access by a Subscriber.

2. Definitions

For the purposes of these Terms, the following definitions shall apply:

  • “Platform” means the NShine ERP web application, website, mobile interfaces, APIs, and all associated technology, features, and services operated by NShine Technologies Pvt Ltd.
  • “Subscriber” or “Account Holder” means the business entity or individual who has created an account and subscribed to a paid or trial plan.
  • “User” means any person authorised by the Subscriber to access and use the Platform, including admins and additional users as defined under the applicable plan.
  • “Subscription Plan” means the tier selected by the Subscriber (Starter, Growth, Pro, or Unlimited), as described on the Pricing Page at https://nshineerp.com/pricing/.
  • “Subscription Fee” means the annual fee payable by the Subscriber in Indian Rupees (INR) for the selected plan, exclusive of applicable taxes.
  • “Data” means all information, records, documents, configurations, and content uploaded, created, or stored by the Subscriber or Users on the Platform.
  • “Intellectual Property” means all patents, copyrights, trademarks, trade secrets, source code, software, algorithms, logos, product names, slogans, and proprietary technology owned by or licensed to NShine.
  • “Free Trial” means the seven (7)-day complimentary access period offered to new Subscribers prior to subscription commencement.
  • “Confidential Information” means any non-public business, technical, or financial information disclosed by either party in connection with the Services.
  • “Force Majeure Event” means any event beyond the reasonable control of NShine, including natural disasters, acts of government, pandemics, wars, cyberattacks, or internet infrastructure failures.

3. Eligibility and Account Registration

3.1 Eligibility

To access the Platform, you must:

  • Be at least 18 years of age or possess legal capacity to enter into a binding contract under applicable Indian law.
  • Operate a lawful transport, logistics, or related business, or be an authorized employee or agent of such a business.
  • Provide accurate, complete, and current registration information.
  • Not be prohibited by any court order or law from using software or services of this nature.

3.2 Account Creation

Subscribers must register an account by providing valid business details, a working email address, a phone number, and selecting an appropriate Subscription Plan. Each Subscriber is responsible for all activity that occurs under their account, including actions taken by authorized Users.

3.3 Account Security

You are solely responsible for:

  • Maintaining the confidentiality of your login credentials (username and password).
  • Restricting access to your account to authorized personnel only.
  • Immediately notifying NShine of any suspected unauthorized access, breach, or security incident at [email protected] or +91 800-891-4488.

NShine shall not be liable for any loss or damage arising from your failure to maintain account security.

3.4 Accurate Information

You agree to maintain accurate, complete, and updated registration details at all times. Providing false or misleading information constitutes a material breach of these Terms and may result in immediate account suspension or termination.

4. Free Trial

NShine offers a seven (7)-day free trial to new Subscribers to evaluate the Platform. The following conditions apply to the free trial:

  • The free trial is available to first-time Subscribers only. Creating multiple accounts to obtain additional free trials is strictly prohibited and constitutes fraud.
  • All features available under the selected plan will be accessible during the trial period, subject to any restrictions NShine may impose at its discretion.
  • Data created during the free trial will be retained if the Subscriber converts to a paid plan before the trial expires.
  • If the Subscriber does not convert to a paid plan, NShine reserves the right to delete all trial data upon expiry of the free trial, with or without notice.
  • NShine reserves the right to modify, shorten, or discontinue the free trial offer at any time without liability.
  • No payment information is required to commence a free trial; however, paid subscription requires valid payment before activation.

5. Subscription Plans, Pricing, and Payment

5.1 Available Plans

NShine offers the following annual Subscription Plans (subject to revision). Prices are exclusive of Goods and Services Tax (GST) and other applicable taxes:

Refer to Website (https://nshineerp.com/in/) for Pricing Plans.

5.2 Taxes

All Subscription Fees are exclusive of GST (currently 18%) and any other applicable central, state, or local taxes, which shall be payable by the Subscriber in addition to the Subscription Fee. NShine will issue a valid GST invoice for each transaction.

5.3 Payment Terms

All Subscription Fees are exclusive of GST (currently 18%) and any other applicable central, state, or local taxes, which shall be payable by the Subscriber in addition to the Subscription Fee. NShine will issue a valid GST invoice for each transaction.

5.3 Payment Terms

  • Subscription Fees are billed annually and are due in advance for the entire subscription year.
  • Payment must be made through the approved payment methods listed on the Platform (e.g., UPI, NEFT, RTGS, debit/credit card, or such other methods as NShine may make available)
  • Failure to make timely payment may result in service suspension without prior notice.
  • NShine reserves the right to revise Subscription Fees. Price revisions will be communicated to existing Subscribers at least thirty (30) days in advance via registered email. Continued use after the effective date of the revised pricing constitutes acceptance.

5.4 No Refund Policy

Except as expressly provided under the Cancellation & Refund Policy published at https://nshineerp.com/cancellation-refund-policy/ or as required by mandatory provisions of applicable law, all Subscription Fees paid are non-refundable. This includes situations where:

  • The Subscriber voluntarily cancels the subscription before the end of the subscription year.
  • The account is suspended or terminated due to a breach of these Terms by the Subscriber or its Users.
  • The Subscriber fails to make use of the Services during the subscription period.

5.5 Plan Upgrades

Subscribers may upgrade to a higher plan at any time. The upgrade will be effective upon receipt of the additional fee (pro-rated for the remaining subscription period, or as otherwise notified). Downgrades shall take effect at the start of the next subscription renewal period.

6. Licence to Use

6.1 Grant of Licence

Subject to these Terms and timely payment of applicable fees, NShine grants the Subscriber a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform solely for the Subscriber’s internal business operations during the subscription period.

6.2 Licence Restrictions

The Subscriber and its Users must NOT:

  • Resell, sublicense, redistribute, or transfer access to the Platform to any third party.
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Platform or any part thereof.
  • Modify, adapt, translate, or create derivative works based on the Platform.
  • Use automated scripts, bots, scrapers, or data-mining tools to access the Platform.
  • Circumvent, disable, or interfere with security features, access controls, or usage limits of the Platform.
  • Use the Platform to develop a competing product or service.
  • Access any portion of the Platform beyond the scope of the subscribed plan.
  • Allow any third party to access the Platform using the Subscriber’s credentials.

6.3 Reservation of Rights

All rights in and to the Platform not expressly granted in this Agreement are reserved by NShine. No implied licences are granted hereunder.

7. Intellectual Property Rights

7.1 NShine’s Intellectual Property

The Platform, including all software, source code, object code, algorithms, databases, user interfaces, designs, graphics, logos, trademarks, trade names (including ‘NShine’, ‘NShine ERP’, ‘NShine Technologies’), content, reports, templates, and all other proprietary elements, is the exclusive property of NShine Technologies Pvt Ltd, and is protected under the Indian Copyright Act, 1957; the Trade Marks Act, 1999; the
Information Technology Act, 2000; the Patents Act, 1970; and other applicable Intellectual Property Laws of India and international conventions.

Any unauthorized use, reproduction, duplication, copying, sale, resale, access, or exploitation of the Platform or any part thereof is expressly prohibited and may attract civil and criminal liability.

7.2 Subscriber’s Data

The Subscriber retains ownership of all Data inputted into or created through the Platform by the Subscriber and its Users. NShine does not claim any ownership over Subscriber Data. However, the Subscriber grants NShine a limited, worldwide, royalty-free licence to access, process, store, and use Subscriber Data solely to the extent necessary to provide the Services, maintain the Platform, and comply with legal
obligations.

7.2A Customization’s and Source Code Ownership

Customization’s made to the software are for your use within the platform. These customization’s do not entitle you to ownership or access to the underlying source code. All rights to the source code and any derivative works are retained by the company.

7.3 Feedback

If the Subscriber or any User provides suggestions, ideas, recommendations, corrections, or other feedback regarding the Platform (‘Feedback’), NShine shall own all rights, title, and interest in such Feedback and may use it without restriction or compensation to the provider. The Subscriber waives any moral rights in such Feedback.

7.4 Trademark Usage

You may not use NShine’s trademarks, logos, or brand names in any manner without prior written consent. Unauthorized use of NShine’s marks may constitute trademark infringement and passing off under Indian law.

8. Data, Privacy, and Security

8.1 Privacy

The collection, processing, and storage of personal data in connection with the Services is governed by NShine’s Privacy Policy available at https://nshineerp.com/privacy- policy/, which forms an integral part of these Terms.

8.2 Subscriber’s Data Responsibilities

The Subscriber is solely responsible for:

  • The accuracy, legality, integrity, and completeness of all Data it inputs into the Platform.
  • Ensuring that all employees, drivers, customers, and third parties whose personal data is entered into the Platform have given appropriate consent for such data processing.
  • Complying with the Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and all other applicable data protection laws in the jurisdictions in which it operates.
  • Notifying NShine immediately upon discovering a personal data breach related to the Platform.

8.3 Data Security

NShine employs industry-standard security measures, including encrypted data transmission (SSL/TLS), access controls, and regular security audits, to protect Subscriber Data. However, NShine does not guarantee absolute security and shall not be liable for security breaches attributable to the Subscriber’s own negligence, compromised credentials, or third-party attacks beyond NShine’s reasonable control.

We take the protection and security of your data seriously.

  • Safe on Microsoft Cloud
    Your data is securely hosted on Microsoft Azure Cloud, trusted worldwide for enterprise-level protection and reliability.
  • Customer Data Ownership
    All data entered into NShine ERP belongs entirely to you. We never sell, share, or rent your data to anyone
  • Limited Access
    Only authorized NShine team members can access your data, and only when required for technical support or maintenance.
  • Automated Backups & Recovery
    Your data is automatically backed up with disaster recovery systems in place to prevent loss.
  • Continuous Monitoring & Threat Protection
    Microsoft Azure’s firewalls and security systems continuously monitor and block suspicious
    activity 24/7.
  • Regular Security Updates
    We apply regular updates and patches to maintain the latest security protection.
  • Safe User Access
    Every login is secured using strong password policies and authentication protocols to prevent unauthorized access.
  • Audit & Compliance
    We comply with Microsoft Azure’s global security and privacy standards (ISO, SOC, GDPR).
  • No Third-Party Sharing
    We do not share, sell, or transfer your data to any third party. Your information stays fully within the ERP environment under your control.

9. Acceptable Use Policy

The Platform must be used exclusively for lawful transport business operations. The following uses are expressly prohibited:

  • Using the Platform to manage operations of an unlicensed or illegal transport business.
  • Entering false, fraudulent, or misleading booking, driver, or vehicle records.
  • Using the Platform to perpetrate fraud, tax evasion, money laundering, or any other illegal activity.
  • Uploading any content that is defamatory, obscene, offensive, harassing, or that violates any third-party rights.
  • Transmitting malware, ransomware, spyware, viruses, or any other malicious code through the Platform.
  • Conducting denial-of-service attacks or any other activity that disrupts or degrades Platform performance for other users.
  • Accessing or attempting to access another Subscriber’s account or data without authorisation.
  • Circumventing booking or vehicle limits prescribed under the subscribed plan by any technical means.
  • Using the Platform in any manner that violates the Motor Vehicles Act, 1988, Carriage by Road Act, 2007, or any other applicable Indian transport regulation.

NShine reserves the right to monitor Platform usage (within the bounds of applicable law and its Privacy Policy) to detect and prevent violations of this Acceptable Use Policy. Violation of this policy constitutes a material breach of these Terms and may result in immediate suspension or termination without refund.

10. Service Availability and Uptime

10.1 Target Uptime

NShine endeavours to maintain Platform availability of at least 99% per calendar month (excluding scheduled maintenance windows and Force Majeure Events). However, NShine does not guarantee uninterrupted, error-free, or continuous access to the Platform.

10.2 Scheduled Maintenance

NShine may perform scheduled maintenance activities that temporarily affect Platform availability. NShine will endeavour to provide advance notice of at least 24 hours via email or in-Platform notification. Maintenance is typically scheduled during off-peak hours (late night or early morning, IST) to minimise business disruption.

10.3 Unplanned Downtime

In the event of unplanned outages attributable to NShine’s infrastructure, NShine will use commercially reasonable efforts to restore service promptly. Downtime credits are not applicable unless expressly agreed in a separate Service Level Agreement.

10.4 Third-Party Dependencies

The Platform may rely on third-party cloud infrastructure, payment gateways, SMS/email providers, and other services. NShine shall not be liable for outages, data loss, or service disruptions caused by these third-party providers.

10.5 Beta Features

We may offer beta or experimental features. These are provided “as is” with no
warranty and may be modified or discontinued at any time. Use of beta features is at
your own risk.

11. Confidentiality

11.1 Mutual Confidentiality Obligation

Each party agrees to keep confidential all Confidential Information received from the other party and to use it solely for the purposes of performing obligations under these Terms. Each party shall protect the other’s Confidential Information using at least the same degree of care it uses to protect its own confidential information, but in no event
less than reasonable care.

11.2 NShine’s Proprietary Information

The Subscriber acknowledges that the Platform, its design, architecture, pricing models, roadmaps, and business strategies constitute trade secrets and proprietary Confidential Information of NShine. The Subscriber shall not disclose this information to any competitor or third party without NShine’s prior written consent.

11.3 Exclusions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known without breach of this Agreement; (b) was rightfully known to the receiving party prior to disclosure; (c) is rightfully received from a third party without restriction; or (d) is required to be disclosed by law, court order, or regulatory authority (in which case the disclosing party shall provide reasonable prior notice where legally permissible).

12. Limitation of Liability

12.1 Disclaimer of Warranties

The platform is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. NShine does not warrant that:

  • The platform will meet your specific requirements
  • The platform will be available at all times, uninterrupted, timely, secure, and error-free
  • The results obtained from the use of the platform will be accurate or reliable
  • Any errors in the platform will be corrected.

12.2 Cap on Liability

To the maximum extent permitted by applicable law, NShine’s aggregate liability to you for any claim arising out of or in connection with these Terms or the platform shall not exceed the total subscription fees actually paid by you to NShine in the three (3) months immediately preceding the event giving rise to the claim.

12.3 Exclusion of Consequential Damages

NShine shall not, under any circumstances, be liable for any:

  • Loss of profits, revenue, or business
  • Loss of or corruption of data
  • Loss of goodwill or reputation
  • Indirect, incidental, special, punitive, or consequential damages
  • Business interruption

Even if NShine has been advised of the possibility of such losses.

12.4 Indemnification by Subscriber

The Subscriber agrees to indemnify, defend, and hold harmless NShine Technologies
Pvt Ltd, its directors, officers, employees, agents, partners, licensors, and successors
from and against any and all claims, liabilities, damages, losses, costs, including
reasonable legal fees, and expenses arising out of or related to:

  • The Subscriber’s or its Users’ breach of any provision of these Terms.
  • Violation of any applicable law or regulation by the Subscriber or its Users.
  • Subscriber Data or any content submitted to the Platform.
  • The Subscriber’s transport operations, contractual obligations with third parties, or claims by drivers, customers, or regulatory bodies.
  • Any fraud, misrepresentation, or wilful misconduct by the Subscriber or its Users.

13. Third-Party Services and Links

The Platform may integrate with or provide links to third-party services, websites, or content (e.g., payment gateways, SMS providers, GPS integrations, government portals). NShine:

  • Does not control, endorse, or assume responsibility for any third-party services, products, or content.
  • Makes no representations or warranties regarding the accuracy, completeness, legality, or availability of any third-party service.
  • Shall not be liable for any loss or damage arising from your use of or reliance on third-party services.

The Subscriber’s use of third-party services integrated with the Platform is governed by the respective third party’s terms and conditions and privacy policies. The Subscriber is solely responsible for reviewing and complying with those terms.

14. Refer and Earn Programme

NShine may offer a referral programme at https://nshineerp.com/refer-and-earn/. The following conditions apply:

  • Referral rewards (discounts, credits, or other benefits) are subject to the terms specified on the Refer and Earn page, which may be amended at any time at NShine’s sole discretion.
  • Referral rewards are valid only when the referred party completes a paid subscription.
  • Self-referrals, fraudulent referrals, or any attempt to abuse the programme (e.g., creating fake accounts) will result in forfeiture of all rewards and may lead to account termination.
  • Referral rewards are non-transferable and have no cash value unless explicitly stated otherwise.
  • NShine reserves the right to withhold, modify, or revoke referral rewards at any time if it determines that the referral is fraudulent or in violation of programme rules.

15. Term and Termination

15.1 Term

These Terms commence on the date you first access the Platform or accept these Terms (whichever is earlier) and continue for the duration of the active subscription period and any renewals, unless earlier terminated.

15.2 Termination by Subscriber

The Subscriber may terminate the subscription by providing written notice to NShine at least 30 days before the subscription renewal date. Termination shall take effect at the end of the then-current subscription period. No refund shall be provided for unused periods.

15.3 Termination by NShine

NShine may, at its sole discretion, immediately suspend or terminate the Subscriber’s access to the Platform – with or without prior notice – upon the occurrence of any of the following:

  • Material breach of any provision of these Terms by the Subscriber or any of its Users.
  • Non-payment of Subscription Fees or any other amounts due.
  • Use of the Platform in a manner that NShine, in its reasonable judgment, determines to be harmful, fraudulent, or unlawful.
  • Commencement of insolvency, bankruptcy, or similar proceedings by or against the Subscriber.
  • Violation of any applicable law, including transport regulations, data protection law, or tax compliance requirements.
  • Any action or omission that exposes NShine to legal, regulatory, or reputational risk.

15.4 Effects of Termination

Upon termination:

  • The licence granted under Section 6 shall immediately cease.
  • The Subscriber must cease all use of the Platform.
  • All outstanding Subscription Fees become immediately due and payable.
  • NShine will retain Subscriber Data for 90 days following termination, after which it may be permanently deleted.
  • Sections relating to Intellectual Property, Limitation of Liability, Indemnification, Confidentiality, Governing Law, and Dispute Resolution shall survive termination.

16. Modifications to the Platform and Terms

16.1 Platform Changes

NShine reserves the right to modify, enhance, suspend, or discontinue any feature, module, or aspect of the Platform at any time, with or without notice. NShine shall not be liable to any Subscriber or User for any such modification, suspension, or discontinuation.

16.2 Changes to Terms

NShine reserves the right to amend these Terms at any time. The revised Terms will be posted on the Platform and/or communicated to Subscribers via registered email. The effective date of the revised Terms will be clearly indicated.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must discontinue use and notify NShine of your intent to terminate the subscription.

17. Force Majeure

NShine shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent caused by a Force Majeure Event, including but not limited to: acts of God, flood, fire, earthquake, epidemic, pandemic, war, terrorist attack, government action or restriction, internet or telecommunications infrastructure failure, or any other circumstance beyond NShine’s reasonable control.

In the event of a Force Majeure Event, NShine will notify affected Subscribers as soon as reasonably practicable and will use commercially reasonable efforts to resume normal service delivery at the earliest opportunity.

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms shall be governed by and construed exclusively in accordance with the laws of India, without regard to its conflict of law provisions. For avoidance of doubt, the laws of the State of Telangana shall apply in respect of matters relating to NShine’s registered operations.

18.2 Informal Resolution

In the event of any dispute, controversy, or claim arising out of or in connection with these Terms or the Services, the parties agree to first attempt to resolve the matter amicably by good-faith negotiation for a period of thirty (30) days following written notice of the dispute by the aggrieved party.

18.3 Arbitration

If the dispute is not resolved through negotiation within the 30-day period, it shall be finally settled by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be conducted by a sole arbitrator appointed by mutual agreement of the parties, or if no agreement is reached, appointed in accordance with the provisions of the said Act. The seat and venue of arbitration shall be Hyderabad, Telangana, India. The language of arbitration proceedings shall be English.

18.4 Jurisdiction

Subject to the arbitration clause, the courts of competent jurisdiction at Hyderabad, Telangana, India, shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms that are not subject to arbitration.

18.5 Consumer Dispute Redressal

Nothing in these Terms shall deprive a Subscriber who qualifies as a ‘consumer’ under the Consumer Protection Act, 2019, of their statutory rights to approach the appropriate consumer forum.

19. Compliance with Laws

The Subscriber shall, at all times, use the Platform in compliance with all applicable laws and regulations, including but not t limited to:

  • Motor Vehicles Act, 1988, and rules thereunder.
  • Carriage by Road Act, 2007.
  • Goods and Services Tax (GST) laws – subscribers are responsible for accurate GST reporting in their own business.
  • Digital Personal Data Protection Act, 2023 (DPDPA).
  • Information Technology Act, 2000, and associated rules.
  • Foreign Exchange Management Act, 1999 (FEMA) – for UAE or international operations.
  • Prevention of Money Laundering Act, 2002 (PMLA).
  • Any state transport regulations applicable to the Subscriber’s operations.

NShine shall not be held responsible for any non-compliance by the Subscriber with applicable laws, nor for penalties, fines, or enforcement actions imposed on the Subscriber by any regulatory authority.

20. Notices

All notices, requests, demands, and communications under these Terms shall be in writing and delivered by: (a) email to the registered email address of the Subscriber (for notices from NShine) or to [email protected] (for notices to NShine); (b) registered post to NShine Technologies Pvt Ltd, Hyderabad, Telangana, India; or (c) through official in-Platform notification. Notices shall be deemed delivered upon actual receipt or, in the case of email, upon transmission (provided no bounce-back is received).

21. General Provision

21.1 Entire Agreement

These Terms, together with the Privacy Policy, Cancellation & Refund Policy, Shipping Policy, and any other policies or agreements referenced herein, constitute the entire agreement between NShine and the Subscriber with respect to the subject matter hereof and supersede all prior negotiations, representations, warranties, or agreements.

21.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

21.3 Waiver

No failure or delay by NShine in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof. Any waiver must be in writing and signed by an authorised representative of NShine.

21.4 Assignment

The Subscriber may not assign, transfer, or delegate any rights or obligations under these Terms without the prior written consent of NShine. NShine may freely assign these Terms or any rights hereunder to any affiliate, successor, or in connection with a merger, acquisition, or sale of substantially all of its assets.

21.5 Relationship of Parties

Nothing in these Terms shall create or be construed as creating a partnership, joint venture, agency, employment, or fiduciary relationship between NShine and the Subscriber. The Subscriber and NShine are independent contractors.

21.6 Language

These Terms are drafted in the English language. In the event of any conflict or inconsistency with any translation, the English version shall prevail.

21.7 Headings

The section headings in these Terms are for convenience of reference only and shall not affect the interpretation of any provision.

22. Contact

For any questions, concerns, complaints, or notices regarding these Terms or the Services, please reach out to NShine through the e following channels:

Email[email protected]
Helpline+91 800-891-4488 (Available 24/7)
WhatsApp+91 799-5094-455
Websitehttps://nshineerp.com/contact/
AddressNShine Technologies Pvt. Ltd., Hyderabad, Telangana, India

BY ACCESSING OR USING THE NSHINE ERP PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.