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Rename field labels on the customer form

You will have the customer form showing the words your team and your country use, for example GSTIN, VAT Number or Trade Licence instead of the default label, without changing what the field does.

The labels on the customer form are not fixed. NShine ERP is used across the GCC, India, Africa, Australia and the USA, and the same field is called different things in each place: the TRN field is a GSTIN in India, a VAT number in the GCC, an ABN in Australia. Each company can rename the labels so the form reads naturally for its staff.

A renamed label changes only the word on screen and on printed documents. The field keeps its type, its validation and its place in reports and imports.

Before You Start

  • You are signed in as a user with access to Settings.
  • A short list of the labels you want to change and the exact wording your team uses.

Steps

  1. Open Settings and look for the company-level field label or form settings. If you do not see it, ask support on WhatsApp to switch it on or to set the labels for you; the renaming is done per company.
  2. Find the customer form and the field whose label you want to change, for example TRN.
  3. Type the new label, for example GSTIN or VAT Number, and save.
  4. Open Customers › Add and check that the form shows the new label.
  5. Print or preview a customer invoice to confirm the new label appears where the field prints.
  6. Tell the team, and update any internal checklists that used the old name.

Labels commonly renamed

Default label

Often renamed to

Field stays

TRN

GSTIN, VAT Number, TIN, ABN

Tax registration text

State

Emirate, Province, Region

Place of supply

Zip Code

PIN Code, Postcode, P.O. Box

Address text

Credit Period

Payment Terms (days)

Number of days

RCM Applicable

Reverse Charge

Yes/No switch

What This Changes

  • The customer Add and Edit forms show the new label.
  • Printed invoices and statements that show the field use the new label.
  • Reports and the AI Data Import column mapping show the new label, so a sheet with a GSTIN header maps straight to the renamed field.
  • Nothing changes in stored data; existing customers keep their values.

Tips

  • Rename labels before training staff, so screenshots and notes match from day one.
  • Keep labels short; long labels wrap on the invoice print.
  • Country-specific label suggestions are collected in the Country guides.

Frequently asked questions

Need Help?

Chat with the NShine ERP support team on WhatsApp at +91 79950 87755, or ask from inside the app. Last checked 9 November 2026 against app.nshineerp.com.

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