A booking is not showing in the list
You will find the booking that seems to have vanished, almost always by changing the financial year, date range or status filter on the Bookings list.
The Bookings list is filtered three ways at once: by financial year, by date range and by status. A booking outside any one of them does not appear. Nothing is deleted when a booking disappears from view; the filters are hiding it.
Symptoms, Causes And Fixes
Symptom | Likely cause | Fix |
|---|---|---|
Bookings from today are missing; older ones show | The active Financial Year ended and the new one is not active, so today falls outside the year shown | Open Settings › Financial Year, add the current year if needed and click Set Active; then reload the list |
A booking from a past month is missing | The date range filter is set to a shorter period | Widen the date range on the Bookings list, or clear it |
Only some bookings show | The status filter is set, for example to Pending Invoice only | Reset the status filter to all |
The booking shows in Table view but not Cards, or the reverse | The two views keep their own scroll and paging | Switch view and page through; use the global search box with the LR NO. |
A booking you just saved is not there | Its PickUp Date was entered in another year or far in the future, often from a mistyped year | Search for the LR NO. in the global search, open the booking and correct PickUp Date |
Imported bookings are missing | The import was not confirmed, or rows were marked invalid | Open AI › AI Data Import, check the job; rows marked invalid were not saved and must be fixed and re-imported |
The booking is on the dashboard grid but not on the list | The dashboard and the list have separate financial-year selectors | Match the financial-year selector on both screens |
The booking is missing on the Booking Schedule | The Schedule is in Month, Planner or Year view and the date is outside the period shown | Move the period or switch to Year view |
Check In This Order
- Type the LR NO. or the customer name into the global search box at the top of the app.
- On Bookings, set the financial-year selector to the year of the PickUp Date.
- Clear the date range and set the status filter to all.
- Switch between Cards and Table views and page to the end.
- If it was imported, check the import job under AI › AI Data Import for rows that needed review.
Prevent It Next Time
- Create the next Financial Year before the current one ends and set it active on the first day.
- Check the year on PickUp Date before saving a booking; a wrong year is the usual cause of a booking that "never saved".
- Use the Excel export of the list when you need to check the full set regardless of paging.
Need Help?
Chat with the NShine ERP support team on WhatsApp at +91 79950 87755, or ask from inside the app. Last checked 9 November 2026 against app.nshineerp.com.