Record the job clock
You will have the real start and delivery times on the booking, the hours the job took, and the driver app stamping them for you on future trips.
The job clock sits at the top of Add Amounts with three values: Started, Delivered and Actual hrs. It records when the trip really began and ended, as opposed to the planned PickUp Date and Dropoff Date on the form. Started also shows as a column on the Bookings list.
The clock can be filled by the office, or stamped from the mobile app as the driver works through the Trip journey steps set in Settings. Most companies set the steps once and let the driver app do the rest.
Before You Start
- The booking has a Driver and a Vehicle assigned.
- For app stamping: the driver has Enable Mobile App ticked, and Settings › Trip journey has the steps you want (the Default preset has Start job, Arrive, Complete and Delivered).
Steps
- Open Settings › Trip journey and review the steps. Each step has an Action (Start job, Arrive, Complete, Delivered, Done), a Label the driver sees, a Stop type (Any, Pickup or DropOff) and an optional POD hint. Reorder, add or remove steps to match your trips.
- Tick Implicit start if the first Arrive should count as the start, and Auto-deliver on last complete if finishing the last stop should mark the trip delivered. The Complete only preset keeps a single step for simple trips.
- Assign the driver on the booking and let the trip run. The driver taps the steps in the mobile app as they happen.
- Open the booking and click Add Amounts to read the job clock. Started is stamped at Start job (or the first Arrive with Implicit start), Delivered at the Delivered step, and Actual hrs is the difference.
- Correct a stamp by hand if the driver missed a step. Edit Started or Delivered in the clock; Actual hrs recalculates.
- Fill the clock by hand on bookings without an app driver. Enter Started and Delivered from the driver’s report and save.
Job clock and Trip journey fields
Field | What it holds | Set by |
|---|---|---|
Started | Date and time the job began | Start job stamp, or typed |
Delivered | Date and time of delivery | Delivered stamp or Auto-deliver, or typed |
Actual hrs | Hours between Started and Delivered | Calculated |
Action (Trip journey) | Start job, Arrive, Complete, Delivered or Done | Settings |
Label | Wording the driver sees for the step | Settings |
Stop type | Any, Pickup or DropOff | Settings |
POD hint | Text telling the driver what proof to photograph at that step | Settings |
Implicit start, Auto-deliver on last complete | Options that stamp Started and Delivered without a separate tap | Settings |
What This Changes
- The Started column on the Bookings list and the clock on the view page fill in.
- Booking Status moves with the stamps, from Booked to In Progress and on to the delivered stage.
- The Driver Run Sheet and Vehicle Travel Log reports read the real times from the clock.
- Where the POD hint asks for a photo, the driver’s upload lands on the booking as the POD or in AI › AI Inbox for review.
Tips
- Keep the step labels in the words drivers use; a step they do not understand is a step they skip.
- Use Stop type Pickup and DropOff on multi-stop trips so each address gets its own Arrive and Complete.
- Actual hrs is the figure to compare against the hours you quoted when pricing hourly or detention charges.
Frequently asked questions
Need Help?
Chat with the NShine ERP support team on WhatsApp at +91 79950 87755, or ask from inside the app. Last checked 9 November 2026 against app.nshineerp.com.