Map a GPS device to a vehicle
You will have a position on the live map for a vehicle that had none, either from the driver’s phone or from a GPS device tied to the right vehicle record.
A vehicle appears on Live Tracking only when something reports its position. If you open a vehicle on the map and see the setup dialog, nothing is reporting yet. The dialog gives the two ways forward: share location from the mobile app to start tracking here, or contact us to set up a GPS device.
This page walks through both, and through the check you make once a telematics account is connected but a particular vehicle is still blank.
Before You Start
- The vehicle exists under Vehicles and is Is Active.
- For phone tracking: Enable Driver Mobile App is on under Settings › Company, the driver has Enable Mobile App ticked, and the driver is on a booking for this vehicle.
- For device tracking: a telematics account is connected and verified under Settings › Telematics, and the device is installed in the vehicle and visible in the vendor’s portal.
Steps
- Open Live Tracking and find the vehicle. Vehicles with no position are listed but have no marker; opening one shows the setup dialog.
- Decide the source: phone or device. Phone tracking needs no hardware and works today; a device keeps reporting when the driver’s phone is off.
- For phone tracking, ask the driver to open the NShine ERP mobile app and share location. The driver must be logged in and assigned to the vehicle through a booking so the position is credited to the right vehicle.
- For a device, make sure the vehicle number in NShine ERP matches the name of the device in the vendor portal, or map the device to the vehicle where the Telematics settings offer it. The vendor feed identifies each device by an ID or a name; the match to a vehicle record is what puts it on the map.
- If you have no device yet, use contact us on the dialog to arrange one. Support will tell you which vendors are supported in your market.
- Click Refresh on the map after a few minutes. For a device, also check Last Sync on the Telematics account has moved since you made the change.
- Confirm the vehicle now shows a marker, a speed and a recent last seen.
What has to line up
Item | Where it lives | Must match |
|---|---|---|
Vehicle number | Vehicles › the vehicle record | The device name or mapping in Telematics |
Device ID or name | Vendor portal and the Telematics account | One vehicle record |
Driver | Drivers › Enable Mobile App | The booking for this vehicle |
Booking | Bookings | Vehicle and Driver both set |
What This Changes
- The vehicle gets a marker on Live Tracking and leaves the setup dialog behind.
- The Total Vehicles, Active, Stopped and Offline counters update.
- For phone tracking, the position follows the driver’s phone only while location sharing is on and the driver is on the trip.
- Nothing changes on the vehicle record, bookings or books.
Tips
- Use the same vehicle number format everywhere: on the vehicle record, in the vendor portal and on the truck. Spaces and dashes are the usual reason a match fails.
- Phone tracking is a good stop-gap for market vehicles you hire for one trip and will never fit a device to.
Frequently asked questions
Need Help?
Chat with the NShine ERP support team on WhatsApp at +91 79950 87755, or ask from inside the app. Last checked 9 November 2026 against app.nshineerp.com.