Live tracking explained
You will understand what each counter and vehicle status on the live map means, where a vehicle’s position comes from, and why a vehicle may show nothing at all.
Live Tracking is the map screen in the main menu. It plots every vehicle that has a position, counts them by state, and shows each one’s speed and when it was last heard from. Positions come either from a telematics vendor account you connect under Settings › Telematics or from a driver sharing location in the mobile app.
It is a dispatcher’s screen: who is moving, who is parked, who has gone quiet. It is not the booking record; the booking still says where the vehicle should be.
The Four Counters
Counter | What it counts |
|---|---|
Total Vehicles | Every vehicle the map knows about, whatever its state. |
Active | Vehicles that are moving: a recent position with speed above zero. |
Stopped | Vehicles with a recent position and no speed: parked, loading or in traffic. |
Offline | Vehicles whose last position is old: device switched off, no signal, or the app closed. |
What You See Per Vehicle
- Speed in km/h at the last position.
- Last seen, as a relative time such as a number of minutes, hours or days ago. The older this is, the less the map position means.
- Status: Active, Stopped or Offline, the same states as the counters.
- Clicking a vehicle centres the map on it.
Where Positions Come From
- Telematics vendor account: a GPS device in the vehicle reports to the vendor, and NShine ERP reads the vendor’s feed through the account you set up under Settings › Telematics. The account’s Last Sync tells you when the feed was last read.
- Mobile app location sharing: the driver shares location from the NShine ERP mobile app and the phone becomes the vehicle’s position while the driver is on the trip.
- A vehicle with neither shows a setup dialog instead of a position. It reads: share location from the mobile app to start tracking here, or contact us to set up a GPS device.
Map Modes And Controls
- Map / Satellite / Terrain switch the base map; Labels turns place names on and off.
- Fit screen zooms so every vehicle is in view.
- Refresh pulls the latest positions; the map also refreshes itself on an interval.
- Keyboard shortcuts are listed on the screen for zooming, fitting and switching modes.
What It Is Not
The screen walked for these docs shows current positions. Route history, playback, trip timelines, ignition status and heading are features of some telematics plans; where your plan includes them they appear here or in your vendor’s own portal. Treat those as plan-dependent until confirmed for your account.
Need Help?
Chat with the NShine ERP support team on WhatsApp at +91 79950 87755, or ask from inside the app. Last checked 9 November 2026 against app.nshineerp.com.